PSFK, Future of Retail Playbook - Editorial Design
"This Future of Retail 2021 trends report is designed not only to help brands and retailers respond to the events of 2020, but also to build their business for 2021 and beyond. In this report, you'll be asked to honestly assess where you are as a company today and identify where your next key investments should be (for more details, check out our Retail Resilience Rubric at the back of this report). If you commit to organizational introspection and infrastructure redevelopment now, your company will be better equipped to weather, meet customer expectations and thrive within the unknown and unexpected."